Skip to content

Free shipping above ₹1,499The Diya Drop is live

Baromaaz

Policies

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and rules made thereunder.

Last updated: 30 October 2026

Grievance Officer details

Name
Ms. Ananya Deshpande
Designation
Grievance Officer
Email
grievance@baromaaz.com
Phone
+91 98765 43210
Hours
Monday – Friday, 10:00 am – 6:00 pm IST
Address
Baromaaz (Proprietorship), Baromaaz Studio, 2nd Floor, Shanti Kunj, Prabhat Road, Erandwane, Pune, Maharashtra 411004, India

How to raise a grievance

Email the Grievance Officer with your name, contact number, order number (if any) and a description of the issue, with photos or documents where relevant.

Timelines

  • We will acknowledge your complaint within 48 hours of receiving it.
  • We will resolve it within one month of receipt.

If you are not satisfied with the resolution, you may approach the National Consumer Helpline (1915 or consumerhelpline.gov.in) or the appropriate consumer commission.