Last updated: 30 October 2026
This website is operated by Baromaaz (Proprietorship), Baromaaz Studio, 2nd Floor, Shanti Kunj, Prabhat Road, Erandwane, Pune, Maharashtra 411004, India (“Baromaaz”, “we”, “us”). This policy is published in accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023.
What we collect
- Information you give us: name, email, mobile number, delivery address, and anything you write to us (messages, reviews, return requests).
- Order information: items purchased, order value and payment status. Card, UPI and bank details are collected and processed directly by our payment partner, Razorpay — we never see or store them.
- On your device: your bag, wishlist and account preferences are saved in your browser’s local storage so they’re there when you come back. You can clear them at any time from your browser settings.
- Usage data: basic, aggregated analytics such as pages visited and device type, to improve the site.
How we use it
- To process, ship and support your orders, returns and exchanges.
- To send order updates by email, SMS or WhatsApp.
- To send marketing emails about new drops — only if you sign up, and you can unsubscribe any time.
- To prevent fraud and meet legal, tax and accounting obligations.
Who we share it with
Only with service providers who help us run the store — payment processing (Razorpay), courier and logistics partners, email/WhatsApp messaging providers and hosting — and only what they need to do their job. We never sell your personal data.
How long we keep it
We keep order records for as long as required by Indian tax and accounting laws (typically 8 years). Marketing data is deleted when you unsubscribe or ask us to.
Your rights
You can ask to access, correct or erase your personal data, withdraw consent, or nominate someone to exercise these rights on your behalf. Write to grievance@baromaaz.com and we’ll respond within 30 days.
Security
The site is served over HTTPS, payments are handled by a PCI-DSS compliant gateway, and access to customer data is limited to staff who need it.
Contact & grievances
For privacy questions or complaints, contact our Grievance Officer, Ms. Ananya Deshpande, at grievance@baromaaz.com.
Changes
We may update this policy from time to time. The “last updated” date above shows when it last changed.