Last updated: 30 October 2026
7-day window
You can request a return or exchange within 7 days of delivery. Request one from My Account → Returns & exchanges, on WhatsApp at +91 98765 43210, or by email at hello@baromaaz.com with your order number.
Eligibility
- Pieces must be unworn, unwashed and unaltered, with all original tags and packaging.
- Customised or altered pieces, and items marked “Final sale”, can’t be returned — but we’ll always fix a manufacturing defect.
- For hygiene reasons, accessories worn close to the body cannot be returned.
Exchanges
Your first size exchange per order is free — we arrange the reverse pickup and ship the new size at no cost, subject to availability. Because Monthly Drop pieces are made in limited numbers, if your size is unavailable we’ll offer a refund or store credit instead.
Returns & refunds
- We arrange a reverse pickup from serviceable PIN codes. Where pickup isn’t available, you can self-ship and we’ll reimburse up to ₹100 as store credit.
- Once the piece passes a quality check at our studio (usually within 2 working days of receipt), we refund to your original payment method within 5–7 working days.
- Original shipping charges are non-refundable unless the item was defective or incorrect.
Damaged, defective or wrong item
Let us know within 48 hours of delivery with photos and, ideally, an unboxing video. We’ll send a replacement or issue a full refund including shipping. Small irregularities in hand block-printing, weaving and embroidery are characteristic of handcrafted textiles and are not considered defects.
Cancellations
You can cancel an order for a full refund any time before it is dispatched. Once dispatched, the return policy above applies.